Privacy Policy
Revision date: Mar 03, 2026
Privacy contact: [email protected]
1. Overview
- 1.1. This Privacy Policy explains what personal data we collect, how we use, share, and store it, and what rights you have.
- 1.2. By using the Service, you confirm that you have read this Policy and agree to the processing of your data as described herein.
2. Data We Collect
- 2.1. Account and identification data: name/nickname, age category (18+), third-party login ID (e.g., Steam).
- 2.2. Transactional and technical data: payment history, account activity, language, crash/error logs.
- 2.3. KYC/AML data (if required): date of birth, address, identification document, results of sanctions/PEP/fraud checks.
- 2.4. Communications: support requests, feedback, complaints.
- 2.5. Cookies/SDK: see the Cookies section on the Site.
3. Purposes and Legal Bases for Processing
- 3.1. Contract performance — providing digital services, support, billing.
- 3.2. Legitimate interests — fraud/spam prevention, service improvement, analytics.
- 3.3. Legal compliance — AML/CTF, tax/accounting obligations, regulatory requirements.
- 3.4. Consent — marketing communications, non-essential cookies (may be withdrawn at any time).
4. Data Retention
- 4.1. Account data: retained for up to 1 year after account closure (unless required otherwise by law).
- 4.2. Financial/accounting records: retained for up to 10 years under accounting/AML obligations.
- 4.3. After the retention period, data is securely deleted or anonymized.
5. Sharing and Cross-Border Transfers
- 5.1. We may engage processors (payment providers, KYC vendors, hosting, email services) under agreements with confidentiality and security obligations.
- 5.2. Cross-border data transfers may occur under adequate safeguards (Standard Contractual Clauses or other mechanisms under GDPR or applicable law).
6. Security
- 6.1. We apply organizational and technical measures (encryption, access control, logging, monitoring).
- 6.2. In case of a security incident, we follow established response and notification procedures.
7. Your Rights
- 7.1. You have the rights of access, rectification, erasure, restriction, portability, and objection, within the limits of applicable law.
- 7.2. To exercise your rights, email [email protected] and include your account identifier and request.
8. Minors
- 8.1. The Service is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
9. Display Currency and Data
- 9.1. The "Display Currency" option only affects the visual format of prices and indicative item valuations. It is not a monetary service or conversion. We do not store or process any "exchange rate" data for internal balances, as balances are non-convertible.
10. Changes
- 10.1. We may update this Policy from time to time. Material changes will be published on the Site.